Grand Velas Riviera Maya

Enjoy the jungle’s mystique and endless ocean views at this luxury, all-inclusive resort for all ages. Discover a different side of the Mexican Caribbean in the exotic Zen Grand Ambiance, surrounded by lush greenery and freshwater streams, or opt for ocean breezes in the Ambassador Ambiance. Explore the entire resort and its five family-friendly restaurants; adults are invited to enjoy the Grand Class hotel’s three additional restaurants and infinity pool as well. Visit the Kids’ Clubs and Teens’ Club, go on an Eco-tour, play miniature golf and much more, for a vacation that’s anything but ordinary.

QX insider

Don’t miss the world-class spa; allow at least an hour before your treatment to take advantage of the hydrotherapy circuit.

Your benefits when booking with us

Receive complimentary amenities and privileges when staying at any Four Seasons hotel or resort worldwide.

‍We will share the exclusive benefits in your customized offer.

US$100 hotel credit or equivalent
Daily breakfast for 2
Upgrade, subject to availability at time of check-in
Welcome treat in the room
Early check-in and late check-out, subject to availability

All Marriott Bonvoy benefits, points and status nights

All Hilton Honors benefits, points and status nights

All World of Hyatt benefits, points and status nights

All IHG One benefits, points and status nights

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Preferred Platinum Partner

Breakfast for Two Daily
$100 Hotel Credit per Stay (to be used on services such as spa, dining, or selected amenity valued at $100 or more)
Hotel Welcome Amenity and Welcome Note
Complimentary In-Room Internet
Room Upgrade, subject to availability
Priority Check-in and Check-out, subject to availability

Our benefits for you

Upgrade on arrival, subject to availability ( From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class )
Daily Buffet breakfast, included in rates
Complimentary one-way private airport transfer ( From Airport to the Hotel ) . Must be arrange at least 48 hrs prior arrival through our Virtuoso Specialist at virtuosospecialistrm@velasresorts.com, one transportation confirmed per family (booking) arriving together.
$50 USD equivalent Spa Services credit per person, per day, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full, terms & conditions apply)
A welcome bottle of Mezcal
Early check-in/late check-out (Upon availability at Check-in)
Complimentary Wi-Fi

Why book with us?

We ensure every client feels like a VIP, from upgraded rooms to welcome amenities upon arrival. Our global hotel and resort partnerships offer you extra perks, including credits, complimentary breakfast, room upgrades, and welcome gifts.